House Doctors

The franchise fee of $65,000 exceeds the typical range for home services franchises. What specific services, training, or support justify this premium pricing compared to competitors?

There are 15 total litigation cases with 2 currently pending. Can you provide details about the nature of these cases, whether they resulted in settlements or judgments, and what operational changes resulted from them?

Two of the pending litigation cases name the franchisor as defendant. What are the specific allegations and potential financial exposure from these cases?

The transfer fee of $20,000 is significantly above the typical range ($7,500-15,000). What is included in this transfer fee, and are there circumstances where it could be negotiated?

In 2022, the system experienced 16 closures and 14 units ceased for other reasons while operating only 47 total units. What caused this spike, and have you implemented changes to prevent similar attrition?

The non-compete restriction is limited to 2 years and 20 miles, which is narrower than typical for this category. Why is the radius only 20 miles, and are there industry-specific reasons for this shorter restriction?

Your system has 22 termination causes in the franchise agreement, above the typical range. Can you identify which causes have been most frequently cited when terminating franchises?

The turnover rate of 14% in the last year significantly exceeds typical rates. How many of these exits were due to franchisee-initiated non-renewal versus franchisor termination, and what are the primary reasons?

With a 76% net unit growth in one year, are you still actively recruiting franchisees, and if so, what is your unit growth projection for the next 3 years?

The renewal conditions require payment of the greater of 25% of the then-current franchise fee or $15,000. If the franchise fee increases substantially, could renewal costs become prohibitively expensive?

You require personal guarantees from all principals and their spouses. Can you clarify what happens to personal assets if there is a dispute or judgment against the franchise?

Royalty fees are the greater of $150 per week or 6% of gross sales. For a unit generating $300,000 in annual gross sales, would the $150 weekly minimum ($7,800 annually) or 6% apply, and in what circumstances would franchisees owe the higher amount?

Late payment interest is charged at 1.5% per month (18% annually). Are there any grace periods, and what specific violations trigger late payment penalties?

Item 19 financial performance data shows median gross sales of $461,215. How many units reported this data, and does it include or exclude units that closed during the reporting period?

The territory is protected but non-exclusive. Can you clarify how encroachment protection works if another House Doctors franchise or similar service provider opens nearby?

What specific support and training are provided during the initial term and renewal periods, given the support score of 82/100?

Can you provide a detailed breakdown of the 3 recent litigation cases and explain how each has been resolved or is being managed?

The Risk Factors score of 53 falls below the typical range for this category. What specific risk factors contributed to this lower score, and how are you addressing them?