Question 1

What training does Holiday Inn franchise provide?

Accepted Answer

Holiday Inn provides initial training as detailed in Item 11 of the Franchise Disclosure Document.

Question 2

Does Holiday Inn provide ongoing support to franchisees?

Accepted Answer

Yes, Holiday Inn provides ongoing support including field visits (Annual), phone/email support, ongoing consultation.

Question 3

What technology does Holiday Inn franchise provide?

Accepted Answer

Holiday Inn uses the Opera or Opera Xpress PMS for 150+ rooms, Cloud PMS for under 150 rooms POS system. They also provide proprietary software.