Green Mill Restaurants

The system has declined from 17 to 14 units over 3 years. What were the primary reasons given for unit closures and terminations during this period?

Your termination rate of 6.7% is 3.7 times higher than the typical range for casual dining franchises (0.0-1.8%). What specific violations or performance issues led to these terminations?

With a non-renewal rate of 6.7%, why did existing franchisees choose not to renew their agreements? What concerns did departing franchisees express?

Your 3-year compound annual growth rate is -6.3%, well below the typical range. What steps is the franchisor taking to stabilize or grow the system?

Only 1 of 14 current units is the result of a transfer in the available historical data. Why is the transfer rate essentially 0.0%, and does this reflect low franchisee confidence in unit value?

The System Health score of 18 is substantially below the typical range (35.0-65.5) for casual dining. What specific operational, financial, or structural challenges are driving this low score?

The Territory score of 50 is below the typical range (60.0-87.5). What geographic protections and encroachment policies does the franchise agreement provide?

Can you provide detailed financial statements or performance data (Item 19) for currently operating units to assess actual profitability versus system averages?

What is the average unit volume and profitability for the 14 remaining units? How many are breaking even or operating at a loss?

Are there any pending or recently settled litigation cases involving franchisees that haven't been disclosed in publicly available documents?

Given the system contraction, how is the franchisor adjusting its support model, technology infrastructure, or supply chain to operate more efficiently with fewer units?

What is the average tenure of the 14 remaining franchisees, and does this indicate stability in the current unit base?

For new franchisees, what initial support, training, and operational guidance will be provided to improve success rates above the current system performance?

Can you clarify the specific terms of initial franchise term length, renewal options, and total potential term duration? These details are essential for assessing long-term viability.

What are the detailed non-compete and territory exclusivity terms? Given the territorial score below typical range, what geographic protections will a new franchisee receive?

How many of the 3 unit exits in 2022-2024 were due to franchisor-initiated closures versus franchisee decisions? This will clarify whether the decline reflects systemic issues or market conditions.

Are there any confidentiality or non-disclosure agreements that prevent franchisees from discussing their experiences, revenues, or reasons for leaving?

What is the current financial health of the franchisor organization itself? Are there any outstanding debts, investor disputes, or corporate restructuring activities?

How does the franchisor plan to provide competitive pricing, marketing support, and operational advantages that would justify the franchise model for new entrants given current system decline?