Gorilla Property Services

Given the franchise has only 1 unit currently, how many units operated at peak, and what happened to any units that are no longer active?

The franchise system reports zero turnover and zero litigation over 3 years—is this due to strong unit performance, a very new system, or limited historical records available?

Median gross sales of $221,368 are significantly below the category average of $286,628 and the typical range for this franchise type—what explains this sales performance, and what is the franchisee's cost structure to determine profitability?

The initial term is only 5 years versus the typical 10-year term for this category—why is the contract duration substantially shorter, and what are the renewal conditions and likelihood?

The agreement includes 26 termination causes, above the typical range of 14–21—can you provide a detailed breakdown of which causes are curable versus non-curable, and what the cure periods are?

The non-compete radius is only 9 miles versus the typical 25–40 miles—is this intentionally limited due to the business model, territory size, or negotiable, and how does this affect franchisee protection?

Can you explain the Support & Training score of 76, which falls below the typical range of 79–90 for this franchise type? What specific training and ongoing support gaps does this reflect?

The Contract Terms score of 48 is significantly below the typical range of 60–65—what specific contract provisions drive this low score beyond the termination causes and non-compete terms?

With only 1 current unit and 0 units 3 years ago, when did the franchise system launch, and how many franchises have been sold since inception?

The agreement requires mandatory purchasing from approved suppliers across 6 product/service categories—what is the typical cost impact as a percentage of revenue, and are there alternative suppliers permitted?

Binding arbitration is mandatory in Vancouver, British Columbia—if the franchisee is not based in Canada, what are the estimated legal costs and logistical challenges for dispute resolution?

The post-term non-solicitation clause prohibits customer contact for 2 years after exit—how is compliance monitored, and what are the penalties for violation?

Can you provide a copy of the disclosure document's Item 19 (Financial Performance Representations) to understand the basis for the reported sales figures and what percentage of franchisees achieved these levels?

Have there been any disputes, complaints, or inquiries filed with Canadian regulatory bodies regarding this franchise, even if they did not result in litigation?

The personal guarantee required from each owner covers all franchise obligations unconditionally—are there any limitations on this guarantee based on franchisee performance or franchisor actions?

What is the current status and expected timeline for unit growth—are there plans to expand the franchise system beyond 1 unit, and what support is in place for multi-unit growth?

The renewal fee is $7,500, matching the transfer fee—are there any requirements or conditions that must be met to qualify for renewal, or is renewal automatic if the franchisee is in good standing?