Fully Promoted

The transfer fee of $39,500 is more than double the typical range for this industry. What justifies this high fee and what does it cover?

Why is there 1 pending litigation case involving the franchisor, and what is the nature of this dispute?

Your termination rate of 6.0% significantly exceeds the typical range of 0.0%-3.83%. What are the primary reasons franchisees are being terminated, and what is your documentation process?

Unit closures increased from 9 in 2022 to 17 in 2024. Why has the closure rate accelerated despite net unit growth, and what is your analysis of closure causes?

Why do all 2024 closures result from terminations rather than voluntary transfers or non-renewals? Are there specific performance metrics triggering terminations?

The initial contract term of 35 years and renewal term of 35 years are 3-7 times longer than industry standards. How does this extended commitment protect franchisee interests, and what are renewal conditions?

You have 4 renewal conditions, which is below the typical 5-8 range. What specific conditions must franchisees meet for renewal, and are they objectively defined?

With territory being non-exclusive and offering no encroachment protection, how do you prevent the franchisor from placing competing franchisees in the same geographic area?

Can you provide details about the 1 case initiated by the franchisor, including the defendant, allegations, and current status?

What specific support and training services justify the perfect 100/100 score, and how do these services compare to competitors in the Business Services category?

The technology fee of $149 monthly is not included in the total ongoing rate calculation. What does this fee cover and are there any annual increases or additional technology charges?

Median gross sales of $330,675 versus average of $497,693 indicates significant variance. What is the percentile distribution and what factors drive the wide range?

How many franchisees are currently in the system that have renewed their contract, and what is the actual renewal rate at contract expiration?

Given the personal guarantee requirement and joint and several liability clause, can you explain the specific circumstances where franchisees would be held liable for franchisor obligations?

The arbitration requirement with venue in Palm Beach County, Florida and waiver of class actions may create geographic and financial barriers for franchisees. Why is venue restricted to Florida regardless of franchisee location?

What is the breakdown of the 17 terminations in 2024 by termination reason (performance, breach, non-compliance, etc.)?

Are there any ongoing investigations, complaints filed with state regulators, or FTC inquiries related to this franchise system?

How does the franchisor define 'encroachment' given the non-exclusive territory policy, and what recourse do franchisees have if a new location directly competes with their business?

What percentage of franchisees successfully complete their 35-year initial term, and what happens to franchisees who wish to exit before term expiration?

Given the escalating closure trend and elevated termination rate, what specific operational or financial improvements is the franchisor implementing to improve system stability?