FRSTeam

The Technology Fee of $510 monthly exceeds the typical range for cleaning franchises—what specific services and software are included in this fee, and has it increased since the franchise began?

Your Transfer Fee of $37,500 is significantly higher than typical for this category—what does this fee cover, and are there circumstances under which it could be reduced or waived?

The Franchise Fee of $65,000 is above the typical range—what is included in this upfront investment, and what additional startup costs should a franchisee expect beyond this fee?

Your Transfer Rate of 8.5% is double the typical range—what are the primary reasons franchisees are transferring ownership, and are these transfers primarily to family members or new third parties?

Given that 4 units transferred in 2024 alone, can you provide details on the transfer approval process and any franchisor involvement in vetting new owners?

In 2024, 3 units closed and 3 units were recorded as 'Ceased Other'—can you clarify what constitutes 'Ceased Other' and the circumstances behind these 3 units?

Your gross sales figures (median $1.99M, average $2.45M) significantly exceed the category typical range—what percentage of your franchised units are included in Item 19 reporting, and are there significant variations by territory or region?

The Termination clause allows for termination with 10 business days' notice for monetary defaults—what specific scenarios have triggered terminations in the past, and has this been modified or clarified in recent agreements?

Your Dispute Resolution clause requires binding arbitration in the franchisor's headquarters county—has this arbitration clause been invoked in any disputes, and what were the outcomes?

The Personal Guarantee requires both principal owners and spouses to execute joint and several guarantees—has this been enforced in any unit closures or defaults, and what recourse has the franchisor pursued?

Monthly royalty fees include specified minimums regardless of revenue—what are these minimum amounts by year, and what percentage of franchisees have paid the minimum versus actual revenue-based royalties?

The 18% annual default interest and 5% late fees are substantial—how frequently do franchisees incur late payment penalties, and is there a payment plan option available?

With a 2-year non-compete but no mileage radius specified, how does the franchisor enforce this geographically, and what disputes have arisen regarding non-compete enforceability?

Your renewal options of 2 x 5 years require a $10,000 renewal fee—have most franchisees renewed, and are there performance thresholds or other conditions required for renewal approval?

The franchise agreement has 21 circumstances that constitute default—can you provide the complete list and clarify which have been most frequently cited in disputes or terminations?

Given zero litigation cases in 3 years but elevated transfer rates, are franchisees resolving disputes through arbitration without filing formal litigation, and can you provide details on arbitration outcomes?

What support and training does FRSTeam provide given your category-leading Support & Training score of 95/100, and are these services included in the fees or available à la carte?

Can you explain the financial performance disparity between franchisees—what factors contribute to units generating sales ranging from below $1M to above $3M annually?