The system has declined by 26 units over 3 years. What is management's explanation for the negative unit growth, and what specific initiatives are in place to reverse this trend?
#1
With a 1-year turnover rate of 11.4% (above the typical 0-9.9% range), what are the primary reasons franchisees cite for closure or departure?
#2
The transfer rate of 20.0% is notably high compared to the typical 0-5.93% range. Are these transfers reflective of successful unit economics, or are franchisees exiting by selling to others who may also struggle?
#3
Support and training scores are 69, significantly below the typical 82-93 range for fitness franchises. What specific training is provided at launch, and what ongoing support resources are available?
#4
Can you provide detailed Item 19 financial performance data, including median/average gross sales and number of units reporting? The disclosure document does not currently include this information.
#5
Contract terms are compressed to 3-year initial and renewal periods, below the typical 10-year initial terms. Why are renewal terms so short, and what are the renewal conditions franchisees must meet?
#6
The renewal fee is stated as 6% of the initial franchise fee. For a franchisee who invests $7,495 initially, would the renewal fee be approximately $450? Is this a one-time renewal fee, or is it charged for each renewal period?
#7
Two litigation cases have been filed against the franchisor historically. What were the nature and outcomes of these cases, and have they been resolved?
#8
The non-compete clause restricts activity for 2 years within 10 miles. How strictly does the franchisor enforce this, and are there documented instances of enforcement actions?
#9
Franchise fee of $7,495 is substantially lower than competitor averages ($40,000-$60,000). What is included in this fee versus what must be purchased separately (equipment, inventory, software licenses)?
#10
With exclusive territory protection scoring 100, what is the specific territory definition (radius, demographics, member cap, revenue cap)? Are territories protected if a franchisee underperforms?
#11
Can you provide a breakdown of the 88 total exits (2022-2024) by specific reason? How many were voluntary closures versus franchisor-initiated terminations versus transfers?
#12
The termination rate of 2.7% is above typical. What are the most common reasons the franchisor terminates franchise agreements?
#13
What is the basis for the $10,000 minimum gross sales renewal requirement mentioned in the renewal conditions? How many franchisees have failed to meet this threshold?
#14
Dispute resolution requires binding arbitration in San Diego, California. What is the estimated cost for arbitration, and has the franchisor arbitrated cases against franchisees?
#15
The franchise agreement requires personal guarantees from all principal owners. Are these guarantees indefinite, or are they limited by term or amount?
#16
Technology fee is $199 monthly. What specific technology services does this cover, and has this fee increased since the franchise began?
#17
Are there any known market saturation issues in particular territories? If so, how does the franchisor manage or prevent encroachment despite exclusive territory language?
#18
What percentage of current franchisees have been with FIT4MOM for more than 5 years? What does this suggest about long-term viability for unit owners?
#19