Fish Window Cleaning

The franchise fee of $64,900 is above the typical range for this category. What specific services, training, or support justify this premium pricing compared to competitors?

Transfer activity increased to 17 units in 2024 compared to 9 in 2023. Can you provide details on the reasons for these transfers—are they driven by retirements, acquisitions by multi-unit franchisees, or other factors?

Unit closures jumped to 11 in 2024 from 4 in 2023. What is driving this increase, and what percentage of these closures were voluntary versus market-related?

The non-compete clause is limited to 1 year and 25 miles, which is shorter than the typical 2-year standard. Why was this term chosen, and what protections exist for franchisees if former operators re-enter the market within this limited timeframe?

The termination causes count of 12 is below the typical range of 14-22. Which termination triggers are most commonly invoked, and are there circumstances not listed that could result in termination?

Only 1 litigation case has been filed against the franchisor. Can you describe the nature of this case, its resolution, and any systemic issues it may have revealed?

The renewal rate showed 0.0% non-renewals in the past year, but closures and transfers are occurring. Can you clarify the distinction in your records between non-renewals, transfers, and voluntary closures?

What is the expected cost to renew a franchise agreement at the end of the initial 10-year term beyond the stated $5,000 renewal fee?

The territory score of 100 is above typical range. What specific encroachment protections are included, and how are territorial boundaries defined and enforced?

Item 19 shows median gross sales of $470,748 and average of $517,279. How many units reported this data, what is the reporting time period, and what is the range (low to high) of reported sales?

The support and training score of 92 exceeds typical range. Can you detail the post-franchise launch support, including frequency of field support visits, training refresher requirements, and technology platform support?

Are there any pending disputes, complaints to state franchise regulators, or litigation threats that are not reflected in the 3-year litigation history?

The net unit growth rate of 1.89% appears modest. What is the company's strategic plan to accelerate growth, and are franchisees expected to meet specific unit expansion targets?

Personal guarantees are required from owners holding 5% or more. Can you clarify whether guarantees become void if the franchise is sold or transferred to a new owner?

The franchise agreement requires a general release as a condition of renewal. What is the scope of this release, and does it require franchisees to waive claims against the franchisor?

Disputes require mediation followed by mandatory binding arbitration. Can you provide details on arbitration costs, timeframes, and the types of disputes subject to this process?

What is the typical breakdown of the reported gross sales figures—specifically, what percentage comes from window cleaning services versus other related services offered?

The agreement includes class action and jury trial waivers. Have these provisions been challenged in any disputes, and how might they affect a franchisee's ability to pursue legal remedies?

What training is required before launch, and are there mandatory refresher training requirements during the franchise term with associated costs?

Can you provide the current status and financial performance of the 5 units added in the past year—are they performing in line with established units or above/below average?