Figaro's Italian Pizza / Nick-N-Willy's

The franchise fee of $39,000 is substantially lower than typical for casual dining. What are the total startup costs including build-out, equipment, and pre-opening inventory to establish a franchisee's actual investment?

Average unit volumes ($517,395) are significantly below comparable casual dining franchises ($1.16M-$2.68M). What explains this performance differential—market positioning, unit size, or economic conditions?

The total potential term of 10 years is substantially shorter than the typical 20-25 year range for casual dining. What is the rationale for the shorter contract term, and what renewal options exist after the initial term?

The system grew 12.12% in the past year while maintaining a 5.4% annual turnover rate. How many new units were opened versus existing units that closed or transferred in the past 12 months?

With zero franchisee terminations in 3 years and a 0% non-renewal rate, how many unit closures were initiated by franchisees versus closures due to market conditions or other factors?

Bottom quartile sales of $236,691 represent extremely low-performing locations. What is the typical timeline before a struggling location reaches profitability, and does the franchisor provide additional support or restructuring options?

Exclusive territory is granted, but encroachment protection is listed as false. Does this mean the franchisor can open company-owned locations or approve additional franchisees within your exclusive territory?

The operational control clause requires exclusive purchases from franchisor-designated suppliers, including proprietary trade secret food products. What specific markups or pricing do you apply to these required purchases, and how transparent is this pricing?

Personal guarantees are required in all states, and in community property states both spouse and franchisee must guarantee all obligations. What specific liability exposure does this create for personal assets?

The termination clause allows franchisor termination for payment defaults with only a 5-day cure period. How frequently has this provision been invoked, and what documentation is required for a franchisee to demonstrate cure?

Transfer fee is $16,000 with a 0% historical transfer rate. Are there restrictions on whom you can sell your franchise to, and does the franchisor have right of first refusal?

The non-compete of 2 years within 10 miles is relatively modest. Can a franchisee open a competing concept after closure, or does this restriction apply specifically to Figaro's/Nick-N-Willy's brands?

Technology fee is listed as N/A, but what specific software systems, POS requirements, or online ordering platforms are mandatory, and what are their annual costs?

With 37 total units and Item 19 financial data provided, how many franchisees reported their financial performance, and does the Item 19 include data for both Figaro's and Nick-N-Willy's locations or separated by brand?

The franchise operates under two brands (Figaro's Italian Pizza and Nick-N-Willy's). Can a single franchisee operate both concepts, or must franchisees choose one brand? Are ongoing fees the same for both?

Zero renewal fees are listed, but what are the costs associated with renewing your franchise agreement at the end of the 10-year term, and is renewal guaranteed or discretionary by the franchisor?

Four units closed or ceased operations in 2023-2024 combined. Can you provide details on why these specific units exited—owner retirement, profitability issues, lease termination, or other causes?

The system achieved 6.08% 3-year growth despite casual dining market headwinds. What geographic markets or unit types are driving this growth, and where are closures occurring?