Everything Yogurt Brands, LLC (Green Leaf's Beyond Great Salads / Bananas Smoothies & Frozen Yogurt)

What were the specific reasons for the 3 franchisee terminations that occurred in 2023, and were any contractual breaches involved?

The franchisor has initiated 5 litigation cases as plaintiff in 3 years—significantly above the typical range. What were the primary categories of these lawsuits (e.g., royalty disputes, non-compete violations, operational standards)?

With a termination rate of 12.5% (well above the typical 0-1% range), what specific performance or compliance issues led to these terminations, and are there written performance benchmarks franchisees must meet?

Median and average gross sales are both below typical ranges for quick service restaurants. Can you provide comparable location data (urban vs. suburban, mall vs. street retail) and explain factors affecting sales performance?

The franchise agreement requires disputes be resolved exclusively in New Jersey courts. Why was this jurisdiction chosen, and has this limitation been a barrier for franchisees from other states?

With only 6 renewal conditions documented (below the typical 7-9 range), can you specify all conditions required for renewal and clarify whether the 50% renewal fee applies to the franchise fee or ongoing royalties?

There is 1 pending litigation case. Can you disclose the nature of this case, whether it involves a franchisee, and the expected timeline for resolution?

The data shows no exits or transfers in 2024 after 3 terminations in 2023. What operational or contractual changes did the franchisor implement to stabilize the system?

Personal guarantees are required with unlimited scope covering all franchise obligations. Are there any scenarios where personal guarantee liability is capped or limited?

What is the definition of 'default' under the franchise agreement, and how many defaults can a franchisee cure before termination is required?

Can you provide financial performance data (Item 19) broken down by unit age, location type, and franchisee background to help explain the below-average sales figures?

The territory is protected but not exclusive—what specifically does 'protected' mean, and under what circumstances could the franchisor open or franchise a competing location within the protected territory?

Of the 23 current units, how many are franchisee-owned versus company-operated, and what is the sales performance difference between the two ownership structures?

What support, marketing, or operational changes does the franchisor provide to improve unit sales, given that average sales trail the category benchmark?

The franchise fee is $25,000 with a $10,000 transfer fee. Are there any circumstances under which the franchisor can refuse a qualified buyer seeking to transfer a franchise?

Has the franchisor faced any regulatory actions, complaints to state franchise authorities, or investigations in the past 3 years that are not reflected in the litigation count?

What is the current status of the non-compete clause enforcement—has the franchisor pursued violators, and are there documented cases of franchisees opening competing concepts within 2 years and 5 miles?

Can you explain the scoring for 'Ongoing Fees' at 65/100, which falls above the typical range of 60-62? What fee burden do franchisees consider most impactful?

Are there any renewal fee waivers, discounts, or alternative renewal terms available for long-term, high-performing franchisees?

What is the franchisee satisfaction rate and retention intent based on exit interviews or surveys, particularly for the franchisees terminated in 2023?