DRY MEDIC

The franchise has grown 27.4% over 3 years, significantly above the typical range for this category. What percentage of this growth came from new franchisee recruitment versus acquisition of competitor units or territories?

Bottom quartile units reported sales of only $72,661 annually, substantially below the typical range. What factors differentiate bottom performers from median performers ($653,118), and what support is provided to struggling units?

The agreement lists 25 termination causes compared to the typical 14-22. Can you provide a detailed breakdown of which termination causes are most frequently cited, and how many franchisees have been terminated under each category over the past 3 years?

Three units were terminated in 2024 after zero terminations in 2023. What triggered this increase, and are there systemic issues affecting unit compliance?

The renewal conditions section specifies 11 conditions versus the typical 5-8. What are the specific remodeling or facility renovation costs franchisees typically incur to meet renewal requirements?

With territory marked as protected but not exclusive, what encroachment protection exists, and has the franchisor ever placed units within or adjacent to an existing franchisee's territory?

The non-compete spans 2 years/40 miles. Has this restriction been enforced against departing franchisees, and are there documented cases of former franchisees challenging it?

Only 3 out of 25 termination causes are curable with a 15 or 30-day cure period. Can you clarify which defaults are non-curable and result in immediate termination?

Item 19 financial data shows significant variance between median ($653,118) and bottom quartile ($72,661) sales. How many units fall in each quartile, and what is the distribution of unit profitability across the system?

The technology fee is $100/month, well below the category typical range. Does this fee cover all software, systems, and digital tools, or are there additional technology costs franchisees incur?

Transfer rate is 0.0% over the past 3 years. Has the franchisor refused any transfer requests, or is this simply the result of no franchisees requesting transfers?

Support and training scores exceptionally high at 99/100. What specific training programs and ongoing support are included, and are these services available to all franchisees or only new ones?

The $5,000 renewal fee is charged at the end of year 10. Are there additional costs (legal review, inspection, remodeling) required to qualify for renewal beyond this fee?

The agreement requires personal guarantees from all owners with 5% or greater equity and spouse acknowledgment forms. How strictly is this enforced, and what happens if a spouse refuses to sign?

All disputes must be resolved through mandatory binding arbitration at JAMS in Columbia, Maryland. What are the typical costs of JAMS arbitration, and do franchisees have any recourse if they believe this venue is unreasonably burdensome?

The franchisor controls supplier requirements for 6 categories of purchases. What percentage markup does the franchisor receive on required purchases, and are there instances where franchisees can use alternative suppliers?

Minimum performance requirements are specified in the Brand Appendix, with failure as grounds for termination. What are these specific performance thresholds, and how many franchisees have fallen below them annually?

Late payment fees escalate from $100 for the second offense. What is the full escalation schedule, and at what point does a payment default become grounds for immediate termination?

Three units reported 'ceased other' in 2023. Can you clarify what circumstances triggered these closures, and are they counted as franchisor terminations or franchisee voluntary exits?

Investment score is 66, below the typical range of 73-77. Given the rapid growth and strong support scores, what factors lowered the investment rating, and what risks should potential franchisees consider?