DreamMaker Bath & Kitchen

Why does the transfer fee of $20,000 exceed the typical range for this category, and what services or approvals does this fee cover?

Given the 10-year initial term is shorter than the typical 15–20 years, are renewal options automatic, and what are the renewal terms and associated fees?

The franchise agreement lists 23 termination causes—significantly above the typical range of 14–21. Can you provide the complete list and clarify which are curable versus non-curable?

What specific factors triggered the 3 unit closures in 2023 and the 2 closures in 2024? Were these all franchisor terminations, and what were the primary causes?

Your Item 19 shows median gross sales of $1.19M and average gross sales of $1.47M, both above typical ranges. What percentage of the 43 units reported these figures, and what is the basis for selection?

Can you explain the elevated transfer rate of 7.0% compared to the typical 0–6.35%? Are transfers primarily driven by retirement, financial difficulty, or other factors?

The non-compete clause specifies 2 years but no geographic radius. How is the geographic scope of this restriction determined, and are there any exceptions for different roles or locations?

How are the designated suppliers and maximum/minimum pricing parameters established by the franchisor, and can franchisees negotiate alternative sources?

With a 15-day cure period for defaults, what types of operational violations have led to terminations in the past 3 years?

Are the required personal guarantees and spouse confidentiality agreements enforced uniformly, and under what circumstances have these been invoked?

What is the average tenure of the 43 current units, and how many are in their renewal phase versus initial term?

Have there been any disputes with franchisees regarding encroachment or territory violations, and how are these handled?

The technology fee of $515 annually—what services or systems does this cover, and is it subject to annual increases?

What support and training are provided in your 79/100 Support & Training score, and are there any ongoing training requirements beyond the initial period?

Can you provide examples of the 4 financial performance outliers (avg/median sales, top/bottom quartiles) broken down by franchisee location, tenure, or other variables?

How many of the termination causes in your 23-cause list are related to financial performance versus operational or compliance issues?

Are there any pending disputes or complaints filed with state regulators or the FTC that are not reflected in the litigation data?

What is the basis for the 7.0% transfer rate spike in 2024 (3 transfers) compared to prior years with 0 transfers? Are these sales to new operators or management transfers?