The technology fee of $500 monthly is significantly higher than typical for quick service restaurants—what specific services and systems does this cover, and is it subject to annual increases?
#1
Can you provide details on the 2 litigation cases initiated against the franchisor? What were the allegations, outcomes, and current status?
#2
Your 3-year compound annual growth rate of 36.5% far exceeds typical franchise growth—what factors are driving this expansion, and how sustainable is this growth rate?
#3
With a 0.0% turnover rate in the past year, are there any units that are underperforming but have not yet been formally terminated or transferred? What is the process for addressing struggling locations?
#4
The franchise fee of $40,000 exceeds the typical range—what additional value or services justify this premium compared to similar quick service restaurant franchises?
#5
Your renewal conditions count of 5 is below the typical range of 7-9—what are the specific renewal conditions franchisees must satisfy, and how strictly are they enforced?
#6
The transfer fee of $20,000 is significantly above the typical range—what does this fee cover, and are there circumstances where it could be waived or negotiated?
#7
With the 2-year, 10-mile non-compete clause, what restrictions apply if a franchisee's lease is not renewed or location becomes unavailable?
#8
Can you explain the single closure recorded in 2023 and the 3 units marked as 'ceased other' in 2024—what circumstances led to these exits?
#9
Are there any pending or threatened litigation matters not yet formally filed that prospective franchisees should be aware of?
#10
How are the 5 transfers recorded in 2024 handled? Are these franchisee-to-franchisee transfers, franchisor-facilitated transfers, or franchisee exits?
#11
Given the requirement for all direct and indirect owners and spouses to sign continuing guaranties, how much personal liability exposure should a franchisee anticipate?
#12
What is the minimum commercial general liability insurance coverage required, and has this requirement increased over time?
#13
For renewal, franchisees must pay 50% of the then-current initial franchise fee ($20,000 minimum)—if the franchise fee increases significantly, could renewal fees exceed $20,000?
#14
The agreement provides 5 days to cure non-payment and 30 days for other defaults—can you clarify what happens to a franchisee's business operations during these cure periods?
#15
What are the 20 specified non-curable defaults, and how often have franchisees been terminated for violations of these clauses?
#16
How does the franchisor support units in achieving profitability, and what is the average unit volume or sales range for existing units?
#17
Are there any geographic markets or regions where Dave's Hot Chicken has experienced slower growth or higher exit rates than the system average?
#18