Crushr

Can you provide details on the 4 units that closed in 2024 and the 3 units terminated that year, including the reasons cited and whether they were franchisee-initiated or franchisor-initiated?

What caused the doubling of unit closures from 2023 to 2024, and what measures is Crushr implementing to address this trend?

How does Crushr define and monitor unit 'transfers' given the 6.1% transfer rate exceeds typical range—what are the common reasons franchisees are transferring, and what approval process exists?

Given the high 3-year CAGR of 17.12%, what is driving this accelerated growth and is it sustainable beyond the current period?

Why does the Renewal Conditions Count of 3 fall significantly below the typical range of 5.0-8.0, and what specific conditions must be met for renewal?

Can you clarify the Item 19 financial performance disclosures and provide the median and average gross sales figures for reporting units?

Regarding the mandatory arbitration clause in Jefferson County, Kentucky, what are the typical costs and timelines franchisees have experienced in dispute resolution?

How are personal guarantees enforced, and what specific examples exist of franchisors pursuing joint and several liability claims against franchisee owners?

What are the approved vehicle dealers and equipment suppliers under the 5 supplier restriction categories, and how frequently do these approvals change?

Given the $10,000 transfer fee, what percentage of transfers that occurred were rejected, and on what grounds?

Can you explain the scoring anomaly where System Health is 80 (above range) while Investment Costs score 63 (below range)—what does this indicate about the business model?

What percentage of Crushr units are currently operating profitably based on the franchisor's internal data?

How many of the 14 net units added in the past year were organic growth versus acquisitions or transfers from other franchisors?

What is the average unit closure cost to franchisees, and does Crushr provide any buyback or wind-down support?

Can you detail the technology fee of $500 annually—what systems and support does this cover, and are there additional technology costs not listed?

Since there are no reported litigation cases, can you provide information on any regulatory inquiries or complaints filed with state franchise regulators?

For the 2 units that ceased 'other' (non-closure, non-termination) reasons in 2023, what circumstances led to these exits?

What is the expected franchisee profitability timeline, and does Crushr provide break-even analysis in Item 19?

How does the 8.0% royalty rate compare to competitors in the business services franchise space, and is there any tiered structure based on unit performance?

What happens to exclusive territory rights upon transfer or renewal—are they automatically retained or subject to renegotiation?