Crisp & Green

The franchise fee of $64,500 and transfer fee of $64,500 are significantly higher than industry norms for food and beverage franchises. What specific additional value, support, or services justify these premium fee levels compared to competitors?

The technology fee of $745 monthly ($8,940 annually) substantially exceeds typical ranges. What technology systems and services does this cover, and what are the specific requirements and flexibility for technology providers?

With a 3-year compound annual growth rate of 45.3% and unit growth of 58.6% in the past year, what is driving this expansion and are there any projected saturation points for new unit development?

Five unit transfers were recorded in 2023. What were the primary reasons for these transfers, and are there any concerns about unit performance or franchisee satisfaction that should be disclosed?

Median gross sales of $1,407,026 significantly exceed typical food and beverage franchises. How many units contributed to this Item 19 data, and what is the range of performance across the system?

The renewal conditions are only 6 items compared to the typical 7-9 items. What specific conditions must franchisees meet to qualify for renewal, and under what circumstances would the franchisor deny renewal?

The franchisor can terminate for health and safety violations with only 24 hours to cure. Can you provide specific examples of what constitutes a health and safety violation that would trigger this accelerated cure period?

All disputes require mandatory binding arbitration on an individual basis only, with class action waivers. What is the rationale for prohibiting class actions, and what is the typical cost and timeline for arbitration cases?

Personal guarantees are required from all owners with 10% or greater ownership and their spouses. Can you explain the scope of these personal guarantees and whether they extend to renewal periods and system changes?

The franchisor controls 8 categories of supplies and can modify the approved supplier list at any time. Can you provide the complete list of controlled product categories and the process for supplier changes?

The minimum royalty fee for franchisees who fail to open within 9 months is $7,500 monthly plus 7% of sales. How many franchisees have triggered this condition, and what support is provided to franchisees experiencing delayed openings?

Late payment interest is set at 1.5% monthly (18% annually) or the maximum legal rate allowed. What is the payment grace period before interest accrues, and are there circumstances where this rate could be negotiated?

Zero litigation cases have been filed in 3 years. Can you explain the dispute resolution track record and whether any disputes were resolved through arbitration outside of formal litigation?

The renewal fee is $32,250 (50% of the initial franchise fee). Is this fee non-refundable, and does it apply to both the initial renewal and any subsequent renewals?

What percentage of franchisees in the system have exercised their renewal rights, and what is the actual renewal rate versus the stated automatic renewal entitlement?

The system has grown from 15 units to 46 units in 3 years. What is your unit acquisition or recruitment strategy, and are there any geographic markets where you are no longer accepting franchisees?

With exclusive territory rights and encroachment protection in place, how is territory defined (by revenue, population, or geography), and what happens if a franchisee's sales decline but they continue to hold exclusive rights?

Can you provide details on the support and training programs that earned a perfect 100/100 score, and what ongoing support is available beyond the initial training period?

The operational control clause gives the franchisor the ability to modify the approved supplier list at any time. How frequently has this list been modified, and what impact has this had on franchisee costs and product quality?

Given the high initial investment costs relative to category norms, what is the typical franchisee payback period, and do you have data on the percentage of franchisees that achieve profitability by year 2 and year 5?