Country Inn & Suites by Radisson

Can you provide details on the 4 pending litigation cases currently filed by the franchisor, including the specific claims and relief sought?

What were the circumstances and outcomes of the 4 cases the franchisor initiated as plaintiff? Are there patterns in the types of disputes?

Given the Investment Costs score of 39 (well below the typical range of 59-81), what specific costs are franchisees encountering that exceed initial projections?

The franchise agreement provides zero renewal rights and zero renewal conditions. What happens to franchisees at the end of the 20-year initial term, and is renewal possible through renegotiation?

With no renewal conditions specified, how does the franchisor communicate expectations for unit remodeling, technology upgrades, or other standards before the contract expires?

Why does the franchise require exclusive purchases of start-up supplies, Salesforce Community platform licenses, and reservation services from the franchisor, and are there alternatives available?

Can you clarify the definition of defaults that are 'curable in 48 hours' versus 'non-curable,' and provide examples of each?

Of the 16 closures in 2020, how many were due to franchisor termination versus voluntary exit or transfer?

The termination causes count of 10 is below the typical range of 14.5-16.0. What categories of breach or default are NOT grounds for termination under your agreement?

How many of the 33 terminations across 2019-2021 were due to performance issues versus other factors such as contract violations or goodwill concerns?

What is the transfer fee process and criteria? Are there circumstances where the $50,000 transfer fee could be waived or modified?

How is the technology fee of $595 applied—is this per unit, per property, or monthly? Does this cover all required systems or are there additional technology costs?

Can you provide a breakdown of the 5 pending cases by claim type and the amount in dispute for each?

If the franchisor initiates termination, what is the timeline for the franchisee to cease operations and how are assets handled?

Are there any restrictions on franchisees converting the property to a different brand after the 20-year term expires?

Given the 20-year term with no renewal option, how does the franchisor handle franchisees who wish to extend operations beyond year 20?

What specific operational standards trigger the 48-hour cure period for defaults affecting goodwill, and how is 'goodwill' defined?

The non-compete clause specifies 0 years and 0 miles. Can franchisees operate a competing hotel brand immediately after contract expiration or closure?

How many of the units transferred in 2019-2021 were rejected by the franchisor, and what were the primary reasons for rejection?

Can you explain why the pending litigation count (5) significantly exceeds the typical range (0-3) for hospitality franchises, and whether these reflect systemic issues?