CORE Group Restoration Franchising, LLC

Your unit growth rate of 16.4% annually significantly exceeds the typical range for cleaning and restoration franchises. What specific market conditions or operational improvements are driving this above-average growth?

Financial Performance scores 40/100, below the typical range of 43-60. Can you provide Item 19 financial performance data or detailed profitability metrics for franchisees, broken down by unit age and geography?

Eight units have closed since 2022 despite strong net growth. What are the primary reasons franchisees are exiting, and are there patterns by territory, franchisee demographics, or operational model?

The franchise fee of $60,000 is at the higher end for your category. What is included in this fee, and what additional startup costs should a franchisee expect before opening?

Royalty and advertising fund rates are not disclosed in available materials. What are the exact ongoing royalty percentage and advertising fund contributions, and are they fixed or variable?

The dispute resolution clause mandates binding arbitration in Austin, Texas exclusively. What is the typical cost of arbitration disputes, and has the franchisor pursued arbitration against franchisees in the past?

Non-compete restrictions apply to any 'CORE Member territory' within 25 miles for 2 years post-termination. How is a CORE Member territory defined, and could this restrict a departing franchisee's ability to operate in their original service area?

The agreement lists 14 non-curable defaults allowing immediate termination. Can you provide specific examples of these non-curable defaults and clarify what 'immediate termination' means operationally?

Personal guarantees are required from all owners and their spouses. Are these guarantees joint and several, and do they survive termination of the franchise agreement?

Territory is protected but non-exclusive with no encroachment protection. Has the franchisor or other franchisees established competing units within existing franchisees' territories, and what recourse exists?

With 5-year initial terms and 3 renewal options, how are renewal terms negotiated? Are royalty rates, territory boundaries, or other material terms subject to renegotiation at renewal?

What is the average lifespan of a CORE Group Restoration franchise unit, and what percentage of franchisees reach their full potential term?

The $300 annual technology fee is listed separately. What technology systems does this cover, are they mandatory, and have these fees increased historically?

Zero litigation cases exist in the past 3 years. Has the franchisor pursued disputes through arbitration, and if so, how many arbitration cases have been filed or settled?

Four units closed in both 2023 and 2024 while the system grew. Were these closures due to franchisee underperformance, market conditions, relocation, or other factors?

What training and ongoing support does the franchise provide, and are there measurable performance metrics or benchmarks franchisees are expected to achieve?

The indemnification clause covers claims arising from franchisee operations. Does this mean franchisees are responsible for defending the franchisor's legal costs, and are there insurance requirements to cover this?

How many units have been transferred since the system's inception, and what is the typical resale value of a CORE Group Restoration franchise unit?