The franchise fee of $19,900 is significantly below the automotive franchise typical range of $25,000-$49,500. What factors justify this lower fee structure, and are there additional upfront costs not reflected in the franchise fee?
#1
The non-compete radius of 50 miles is double the typical range for automotive franchises (5-25 miles). How is this 50-mile restriction enforced post-termination, and how does it affect territory availability for prospective franchisees?
#2
With zero closures and zero terminations over 3 years, how many units have you actively assisted with exit strategies, and what are the typical reasons franchisees choose to leave the system?
#3
The system has grown 161% over 3 years (from 42 to 110 units). What percentage of this growth is from new unit franchisees versus company-owned units, and how has this rapid expansion affected support quality?
#4
Item 19 financial data is disclosed. Can you provide the average or median unit volumes and typical profitability ranges by unit age and location type?
#5
What specific products must be purchased from the franchisor or its designated affiliates, and what are the cost implications compared to independent suppliers?
#6
All disputes are resolved through binding arbitration in Georgia. How many disputes has the franchisor pursued through arbitration in the past 3 years, even if not formally litigated?
#7
The renewal fee is $5,000 for a 10-year renewal. Is there any cap on fee increases for the second and third renewal periods, or can fees be adjusted at the franchisor's discretion?
#8
With only 1 transfer recorded in 2024 out of 110 units, what is the average resale value of franchise units, and how many inquiries or attempted transfers were rejected?
#9
The technology fee is $250 annually. Does this cover all software platforms required to operate, or are there additional technology and point-of-sale costs?
#10
The operational control clause requires franchisor approval for supplier purchases. What is the typical timeframe for supplier approval, and what percentage of submitted suppliers are denied?
#11
With a 10-day minimum cure period for certain defaults, which specific operational defaults qualify for only 10 days versus 30 days to cure?
#12
What percentage of current franchisees have owned their units for less than 3 years versus more than 5 years, and what does this composition tell us about franchisee satisfaction?
#13
The system requires personal guarantees from all owners and automatic spousal obligation. Are there any circumstances under which this requirement can be waived or modified?
#14
How many franchisees have been terminated for non-curable defaults versus curable defaults in the system's history, and what are the most common reasons?
#15
Given the 30.95% annual unit growth rate, what is the franchisee acquisition strategy, and how are you managing territory conflicts as density increases?
#16
Are there any regulatory investigations, complaints to state franchise administrators, or Better Business Bureau complaints filed against CoolVu in the past 3 years?
#17
What are the minimum performance requirements or sales benchmarks that could trigger termination for non-performance, and how often are these enforced?
#18