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The median gross sales of $260,925 are less than half the typical range for Coffee & Bakery franchises. Can you provide a detailed breakdown of what drives these lower sales figures and whether this is due to unit size, market focus, or other factors?

Transfer activity has increased from 1 transfer in 2023 to 2 transfers in 2024. Are there specific reasons franchisees are transferring units, and are there barriers to transferring or seller requirements?

The Contract Terms score of 53 is below the typical range of 60-65. What specific contract provisions account for this lower score, and how do they compare to competitors?

Support & Training score of 81 is below the typical category range of 88-100. What training and ongoing support are provided, and how does this compare to other franchises in the category?

The initial term is 5 years compared to a typical 10-year term. Why is the term shorter, and what are the renewal conditions beyond the listed 8 requirements?

Non-Compete radius is 50 miles, above the typical 5-25 mile range. How is this enforced, and what specific competitive activities are restricted?

The Transfer Fee of $2,900 is significantly lower than the typical range of $8,750-$20,000. Are there any hidden costs or additional fees associated with transferring a franchise?

Can you explain the rationale for the Termination Causes Count of 12, which is below the typical range of 14-23? Are certain default conditions weighted differently or harder to cure?

With zero litigation cases reported, what dispute resolution mechanisms exist? How has the mandatory mediation and binding arbitration in Bixby, Oklahoma actually been used, if at all?

The system has no unit closures and no terminations in 3 years. Are there any franchisees currently underperforming or at risk of closure that are not reflected in these metrics?

Personal guarantees from owners and spouses have unlimited scope. Can you clarify what 'unlimited scope' means in practice and provide examples of claims pursued against personal guarantees?

What specific conditions trigger the 3-day cure period for health, safety, or sanitation violations, and how is compliance verified?

Have any franchisees challenged or negotiated the renewal conditions, particularly the requirement to sign a new agreement with potentially different terms?

Technology Fee is $100 monthly at the lower end of the range. What specific technology and services does this fee cover, and are there additional technology costs?

With encroachment protection enabled but territory not exclusive, how are existing franchisees protected from new unit placement that could impact their sales?

The Franchise Fee is $34,900, slightly below the typical range. Does this lower fee reflect lower support costs or startup requirements compared to competitors?

Can you provide the Item 19 financial data showing the basis for the reported median and average gross sales figures, including sample size and territory characteristics?

What happens if a franchisee does not meet the 8 renewal conditions? Are there any exceptions or hardship provisions?

Have any franchisees received notice of material breaches or been subject to remediation notices that did not result in termination?

Given the stable but not-growing unit base (23 units for 3 years), what is the company's growth strategy, and why has unit expansion been flat?