City Wide Facility Solutions

The franchise fee of $70,000 exceeds typical industry ranges. What specific services, training, or support justify this above-market fee structure?

The transfer fee of $25,000 is significantly higher than typical ranges ($5,250-$19,500). Is this fee refundable or non-refundable, and what does it cover in the transfer process?

Your royalty rate of 5.0% is below the typical 6.0-10.0% range. Are there any circumstances under which this rate could increase, or is it locked for the entire term?

The data shows 5 transfers in the past year but no terminations. What are the primary reasons franchisees are transferring their units, and are they reporting satisfaction before transfer?

Sales performance data shows extreme variance, with top quartile units at $22.7M versus bottom quartile at $1.5M. What factors explain this 15x difference, and what support is provided to lower-performing units?

One litigation case has been initiated against the franchisor. Can you provide details about the nature of this case, its current status, and the outcome or settlement terms?

The contract specifies 13 renewal conditions that must be satisfied. Can you provide a detailed list of these conditions and clarify what 'maintenance, refurbishing, renovating, and remodeling' requirements entail?

The termination causes list contains 25 items, which is substantially above the typical 12-21. How many of these are performance-based versus discretionary, and have any been invoked in the past 3 years?

The non-compete radius of 150 miles is 3-15 times broader than typical ranges. How was this radius determined, and what geographic flexibility exists in negotiating this clause?

Binding arbitration in Johnson County, Kansas is required for all disputes. If I operate outside Kansas, what are the practical implications and costs of arbitration in that location?

The minimum performance standard is $0.20 per person per year in gross revenues. How is territory population defined and verified, and what happens if a unit falls short of this threshold?

Personal guarantees are required from all principals. Does this mean my personal assets are at risk for franchise obligations, and are there any limitations or caps on personal liability?

Late fees are assessed at the greater of $30 or 10% APR. In what situations do these fees apply, and are there any grace periods before fees are triggered?

The median sales figure is $4.8M, but how many of the 98 units reported financials for Item 19? What percentage of the system is this based on?

What is included in the monthly $120 technology fee, and can you provide a breakdown of technology services and their costs?

The franchise shows zero terminations in 3 years. What is the actual termination rate compared to similar franchisors, and what performance issues typically lead to termination?

With 2 years and 150 miles of non-compete protection, what activities or businesses would be prohibited for me after the franchise ends?

Can you explain the encroachment protection policy? If the franchisor opens a corporate location or sells a neighboring territory, what recourse do I have?

Historical unit growth shows 13 net new units over 3 years. What is the projected growth rate, and what percentage comes from new franchisees versus existing franchisees opening additional locations?

The renewal fee is listed as N/A. Are there any fees, retraining requirements, or refurbishment costs associated with renewing for additional 5-year terms?