Chicken Salad Chick

The franchise fee of $50,000 is above the typical range for fast casual restaurants. What specific value or services justify this premium compared to competitors?

Your total potential contract term of 40 years is significantly longer than the typical 20-26 year range. What are the renewal fee amounts for each subsequent 10-year renewal period?

The non-compete period is 1 year and 5 miles, below the typical 2-year standard. Has the franchisor experienced issues with former franchisees competing within this limited scope?

What specific operational reasons led to the 4 unit closures in 2022 and 2024? Were these underperforming locations or external circumstances?

Can you provide details on the 1 terminated unit in 2023? What default triggered the termination and how quickly was it implemented?

Your system health score of 85 is above typical—what metrics drive this high ranking? Is this related to the strong unit growth rate?

The Financial Performance score of 64 is above typical range. How many franchised units reported data for the Item 19 financial performance disclosure, and what was the reporting rate?

Given the binding arbitration requirement with class action waiver, can you provide examples of disputes that have been arbitrated and their outcomes?

The 20 non-curable defaults in the termination clause include what specific violations? Can you provide examples of defaults that have triggered immediate termination?

For supplier purchasing requirements, which items are proprietary and must be purchased from designated suppliers versus approved suppliers?

What pricing policies has the franchisor implemented regarding required purchases from approved distributors, and how are these adjusted annually?

The transfer fee is $20,000. Beyond franchisor approval, what are the specific conditions or requirements for unit transfers between franchisees?

With 3 transfers completed in the past year, what is the average time required for franchisor approval of a transfer application?

Can you clarify the distinction between the 4 'Ceased Other' units in 2022 and 2 in 2024? What circumstances fall under this category?

Personal guarantees are required from all owners with 10% or greater ownership. Are spouse guarantees enforced even if spouses have no operational role?

What happens to the non-compete obligation if a franchisee is terminated for cause versus allowed to exit at term end?

Investment score of 62 is below typical for this category. What are the primary cost drivers in the total initial investment, and how has this changed over the past 3 years?

With a 1.4% annual turnover rate, how does this compare to your target retention rate and what support programs address franchisee retention?

Are there geographic clusters where closures or transfers have been concentrated, or are exits distributed evenly across your franchise territory?