Cascadia Pizza Co.

The franchise fee of $59,500 is approximately 19% above the typical range for casual dining franchises. What specific value or support justifies this premium pricing compared to competing pizza franchise concepts?

Bottom quartile unit sales of $224,223 are significantly below typical casual dining performance. What are the primary factors driving lower-performing units, and what support does the franchisor provide to underperforming locations?

The system has grown 33% in one year with zero turnover. What specific operational, marketing, or support initiatives are driving this exceptional growth rate?

The non-compete radius of 25 miles is substantially wider than typical for casual dining (7.5–15 miles). How does this restriction impact your ability to relocate or transition to a different business within your local market after franchise exit?

You require exclusive purchasing from approved suppliers across approximately 10 categories. Can you provide a detailed breakdown of these categories, typical annual supplier costs, and the process for adding approved suppliers?

Personal guarantees are required from each owner and their spouse with joint and several liability. Under what circumstances could the franchisor pursue personal assets beyond the franchise business itself?

The franchise agreement mandates binding arbitration in King County, Washington with class action waivers. If disputes arise, what are the typical costs and timelines for arbitration, and can you provide examples of past disputes and their resolutions?

Renewal requires 180 days' written notice and meeting 8 compliance conditions. Can you provide the specific renewal conditions in writing and clarify what constitutes failure to meet these conditions?

With zero litigation cases in the system's 3-year history, can you explain whether this reflects strong franchisee satisfaction or limited disclosure/enforcement activity by the franchisor?

Average unit sales of $1,055,427 are below typical for casual dining. What is the average unit volume (AUV) trend—are newer units performing better or worse than the system average, and why?

The system currently has only 8 units. What are the franchisor's expansion projections for the next 3–5 years, and what milestones trigger changes to royalty rates, territory rights, or support levels?

Post-term non-compete restrictions extend to any restaurant 'offering, sells, or provides pizza.' How strictly does the franchisor enforce this restriction, and are there any negotiable carve-outs or geographic exceptions?

Can you provide the Item 19 financial statement in full detail, including specific unit-level profitability, operating margins, and a breakdown of cost of goods sold, labor, and overhead for performing vs. underperforming units?

The renewal fee is $10,000. Are there additional costs associated with renewal such as facility updates, technology upgrades, or retraining requirements beyond this stated fee?

Territory is protected but not exclusive. What specific protections exist against franchisor-authorized locations and how close can the franchisor place a competing unit to your location?

Have all 8 current units been operational for the full 3-year period, or are some units new? If units are new, what is the average break-even timeline and cash flow profile for a new unit?

The franchisor reserves the right to establish marketing funds, operational standards, and menu requirements. What percentage of revenue goes toward corporate marketing initiatives, and how is the marketing fund allocated?

What is the average unit investment (including working capital) required to open a new Cascadia Pizza location, and how does this compare to the stated franchise fee?

Can you provide references from existing franchisees, including at least 2–3 units from each year of operation, and clarify whether the franchisor will allow unscreened contact with franchisees?

The dispute resolution clause requires mediation followed by binding arbitration. What has been the franchisor's historical approach to franchisee disputes, and are there documented cases or settlement agreements you can share?