Briggs Home Care

Why has the system experienced zero net unit growth over the past 3 years, and what is the franchisor's strategy to increase franchise units going forward?

The technology fee of $500 monthly is notably above the category average of $141-$440. What specific technology services and support are included in this fee?

The transfer fee of $37,500 is 50% higher than the typical range for home care franchises. Can this fee be negotiated, and what does it cover?

Given the System Health score of 50 (below typical range), what specific operational or support challenges contributed to this lower rating?

The non-compete radius of 10 miles is below the typical 20-46 mile range. Does this narrow radius limit your exclusivity protection or create opportunities for encroachment?

With zero unit transfers over 3 years, are there any franchisees looking to exit that the franchisor is aware of, and if so, why?

Can you provide details on the 6 renewal conditions mentioned in the franchise agreement, particularly the facility modernization requirement?

What support and training are included during the franchise term, and why does the Support & Training score of 78 fall slightly below the typical range?

How does the franchisor help new franchisees establish clientele and revenue during the startup phase?

What happens if a franchisee cannot meet the renewal conditions after 10 years, and is the $2,500 renewal fee non-refundable?

Are there specific performance benchmarks franchisees must meet to avoid termination, and what constitutes 'unsafe practices' warranting 24-hour cure notice?

Given the 5-day cure period for non-payment, what payment methods and schedules are available, and what are late payment penalties?

The personal guarantee requiring spouse signatures seems broad—are there any limitations on what liabilities the spouse assumes?

Can you explain the difference between the $37,500 transfer fee and renewal fee structures, and when each applies?

With 11 units all showing financial activity, what is the failure or closure rate for units that have exited since the franchise began?

Are there any pending or threatened lawsuits from franchisees, suppliers, or regulatory agencies that aren't yet reflected in official filings?

What percentage of franchisees renew their agreements at the end of the initial 10-year term, and what are common reasons for non-renewal?

How does the franchisor enforce the 2-year, 10-mile non-compete, and have there been instances of franchisees violating it?

What insurance coverage is required, and does the franchisor indemnification clause require franchisees to carry franchisor liability coverage?

Given the flat unit count, would the franchisor consider adjusting fees or terms to attract new franchisees, or is the current model intentionally selective?