Big Chicken

Can you provide details on the 1 pending litigation case, including the nature of the claim, parties involved, and expected timeline for resolution?

What specific reasons led to the termination of 9 units in 2024? Were these initiated by the franchisor or by franchisees?

How does the franchisor justify the 37.5% termination rate in 2024 compared to the 0% termination rate in prior years? What triggered this sudden change?

Of the 11 net new units opened in 2024, how many were opened by new franchisees versus replacement locations for terminated units?

Given the very low $30 monthly technology fee compared to the typical $200-$500 range, what specific technology services and tools are included, and are there planned increases to this fee?

The franchisor was plaintiff in 1 litigation case. Can you explain the circumstances, outcome (if resolved), and whether similar disputes are likely to recur?

What is the financial performance of the 9 units that were terminated in 2024? Can you provide their average unit volumes or profitability data?

With encroachment protection listed as false, can the franchisor open additional units within an existing franchisee's territory? How is this addressed in the franchise agreement?

The Territory field indicates 'PROTECTED' but Territory Exclusive is 'False.' Can you clarify what 'protected' means in this context and what protections are actually provided?

Can you provide the names and contact information for at least 10 current franchisees and 5 franchisees who exited in 2024 for independent reference checks?

What percentage of the 24 current units are company-owned versus franchisee-owned? How many units does the franchisor itself operate?

The operational control clause requires purchasing from specified suppliers and pricing within 10% of suggested retail. How is compliance monitored, and what happens if a franchisee deviates?

What specific training is required at renewal, and is there an additional cost beyond the $5,000 renewal fee mentioned?

Given the personal guarantee requirement and spousal consent provisions, can you provide a sample personal guarantee form and explain the extent of personal liability?

What is the average unit volume and profitability for units that have been in the system for 2, 3, and 4+ years?

The system grew from 5 to 24 units in 3 years (68.7% CAGR). What is the franchisor's expansion plan for the next 3 years, and how many units are under development?

How many units that opened in 2023 or earlier are still operating today? What is the actual survival rate for franchised units after 1, 2, and 3 years?

Can you explain why the 1 litigation case resulted in the franchisor being plaintiff rather than responding to a franchisee claim? What was the outcome?

Are there any planned changes to the fee structure, including the technology fee, renewal fee, or transfer fee in the next 12-24 months?

Given the high turnover and termination rates in 2024, what operational or financial metrics trigger termination, and how much notice and opportunity to cure does a franchisee receive?