Beard Papa's

The technology fee of $500 monthly is at the high end of the range for coffee & bakery franchises. What specific technology services and platforms are included in this fee, and how frequently are updates or enhancements added?

Support & Training scores significantly below the category typical range. What ongoing training and support programs are provided to franchisees after the initial opening, and how are these delivered?

Transfer rate of 7.0% exceeds the typical range. What are the primary reasons franchisees are transferring their units, and what approval process exists for transfers?

The franchise agreement lists 25 termination causes, which is above the typical range. What are the most commonly cited grounds for termination, and have any franchisees been terminated for these causes?

Why does the dispute resolution clause require all disputes to be mediated and arbitrated in Los Angeles County, California, and what are the typical costs associated with this process?

The renewal fee is $10,000 and requires meeting 8 specified conditions including location updates to current standards. What do these standard updates typically cost franchisees, and can you provide examples?

Personal guarantees are required from all owners and their spouses. Are there any circumstances under which this requirement can be waived or modified?

Can you provide details on the 6 unit closures that occurred in 2023? Were any related to operational challenges, market conditions, or franchisor-related factors?

What is the basis for the non-exclusive territory model, and what protections exist to prevent the franchisor from opening competing Beard Papa's locations within a franchisee's territory?

Item 19 financial performance data is not provided. Would you be willing to share average unit volumes, profit margins, or financial performance data for franchisees at different stages?

The 2-year, 25-mile non-compete clause is included in the agreement. How is this enforced, and are there any geographic or industry exceptions that apply?

Of the 3 units that transferred in 2023, how many transferred to new franchisees versus existing franchisees, and what was the approval timeline?

What specific investments beyond the $45,000 franchise fee should a prospective franchisee anticipate for build-out, equipment, and initial inventory?

The franchisor has had zero litigation in 3 years. Are there any pending regulatory matters, complaints with state franchise authorities, or informal disputes not reflected in formal litigation?

How frequently are renewal conditions and standards updated, and what advance notice is provided to franchisees about upcoming requirement changes?

Can you clarify the indemnification clause requiring franchisees to indemnify the franchisor? Are there any limits to this indemnification or any circumstances where it does not apply?