Bark Busters North America, LLC

Why is the royalty rate 10.0% when the typical range for pet service franchises is 6.0-7.0%, and what services or support justify this higher rate?

The initial term is only 5 years with no disclosed renewal options, compared to the typical 10-year initial term in this category. What is the renewal process, and what are the costs and conditions for renewal beyond the initial 5-year term?

The non-compete radius of 75 miles is significantly broader than the typical 13.75-32.5 miles. How is this enforced, and what specific geographic restrictions apply to former franchisees?

What explains the 6.8% annual transfer rate, which is above the typical 0.0-4.23% range? Are these voluntary owner transitions or franchisor-directed transfers?

The 3-year CAGR of 2.4% and 1-year net growth of 1.5% are both below typical ranges (4.73-33.02% and 2.38-39.77% respectively). What is the franchisor's growth strategy, and what expansion plans are in place?

With zero item 19 financial performance data disclosed, can you provide average unit volumes, revenue ranges, or profitability information for existing franchisees?

The agreement lists 25 termination causes, which is above the typical range of 15.5-21.0. Can you clarify which of these are curable versus non-curable, and provide examples of violations that would trigger immediate termination?

Of the 9 transfers in 2024, how many were to existing franchisees versus external parties, and what is the approval process for franchise transfers?

The contract allows immediate termination for 20 non-curable defaults. What are specific examples of non-curable defaults, and how are disputes over whether a default is curable decided?

Given the post-term non-compete restriction prohibits any dog training services for 2 years within 75 miles, how does this apply if a franchisee owns multiple territories or if the franchisor adds new units near their previous location?

The dispute resolution clause requires binding arbitration in Danville, California and prohibits class actions. What are the average costs and timelines for arbitration, and can franchisees appeal arbitration decisions?

What percentage of closed units (the 2-5 units closed annually) were due to franchisee choice versus franchisor non-renewal or other factors?

The renewal fee is $1,000 for a 5-year term. Are there any other renewal costs such as updated training, rebranding, or equipment upgrades required at renewal?

Can you provide case studies or references from franchisees who have completed a 5-year term and renewed to understand the renewal experience and any changes to territory or terms?

The agreement requires personal guarantees from all individuals owning 5% or greater interest. Does this guarantee survive contract termination, and for how long?

What specific indemnification claims has the franchisor pursued against franchisees, and are there typical categories of claims (liability, property damage, IP infringement)?

How does encroachment protection work in practice? If a new Bark Busters unit opens within 5 miles of an existing franchisee, what recourse do they have?

The territory is 'protected but not exclusive.' What does 'protected' specifically mean, and under what circumstances can the franchisor add units within a franchisee's protected area?

Given the relatively short 5-year total potential term compared to the typical 12.5-20.0 years, how does this affect a franchisee's ability to recoup their initial investment and earn a return?