Altitude Trampoline Park

What specific legal disputes led to the 6 litigation cases, particularly the 4 currently pending, and what are the potential financial or operational impacts on franchisees?

Can you provide details on the 8 units that closed in 2022 and explain whether these were related to a specific market event, operational issues, or franchisor actions?

The franchise has a 6.25% closure rate in the past year — significantly higher than typical. What support or remediation programs does the franchisor offer to struggling locations?

Among the 9 units transferred in the past 3 years, how many were voluntary transfers versus franchisor-approved transfers, and were there common reasons for transfer?

The non-compete clause restricts franchisees within 15 miles of the original location and 10 miles of any other franchisor/franchisee park. How does this affect franchisees' ability to operate in growing markets?

Financial performance data shows a $1.9M gap between bottom and top quartile units. What operational factors explain this variance, and does the franchisor provide guidance on achieving above-median performance?

The franchise allows 8 product/service categories to be purchased exclusively from designated suppliers. Can you provide the markup percentages and breakdown of mandatory purchase categories and their typical annual costs?

With 22 termination causes in the agreement (above the typical range), which causes are most frequently cited, and how have these been applied to franchisees over the past 3 years?

The binding arbitration clause waives class action and jury trial rights. In disputes between franchisor and franchisee, what is the average cost and timeline for arbitration resolution based on past cases?

Pending litigation cases number 4 — what are the general nature and potential outcomes of these cases, and could any results affect current franchisee operations or obligations?

The 2-year non-compete is 15 miles from the original location but also extends 10 miles from any other franchisor or franchisee park. Can you map this restriction for the territory being evaluated to clarify the actual restricted zone?

Does the franchisor provide financing or referrals for the initial $50,000 franchise fee, and are there options for operators with limited capital?

Of the 6 units that transferred in 2024, how many involved new franchisees entering the system versus internal transfers, and what was the franchisor's role in approving/facilitating these transfers?

The renewal conditions require substantial compliance and signing a general release. What does 'substantial compliance' mean in practice, and have any franchisees been denied renewal based on this clause?

Personal guarantees bind owners' and spouses' marital estate assets. Are there any limitations on this personal liability, and does it extend to all operating locations if a franchisee opens multiple units?

The Investment Costs score of 5 is far below typical for this category. Can you clarify what specific investment elements are included in the Item 19 financial projections and what is excluded?

Given the higher-than-typical sales performance data, are these figures adjusted for location quality, market size, or other demographic factors that could affect new franchisees' expected performance?

Has the franchisor initiated litigation against any franchisees in the past 3 years, and if so, what were the causes and outcomes?

The termination rate is 1.25% annually — slightly above zero. Were any terminations franchisor-initiated, and what specific breaches or conditions triggered them?

What is the franchisee's recourse if the franchisor materially breaches the agreement or fails to provide promised support, given that disputes are subject to binding arbitration only?