All County Property Management

The franchise fee of $58,500 exceeds the category typical range by approximately $18,500-$38,500. What specific services, training, or support justify this premium pricing compared to competitors?

Your non-compete clause extends for 3 years within 50 miles of the territory, which is longer than the typical range of 0-2 years. Can you explain the business rationale and whether this term is negotiable?

What are the specific 3 renewal conditions referenced in the franchise agreement, and under what circumstances might renewal be denied?

The system shows only 1 closure in 3 years while growing from 71 to 88 units. What factors have driven this low attrition rate compared to industry benchmarks?

Can you provide details about the 1 unit closure that occurred in 2024, including the reason for closure and whether it was initiated by the franchisor or the franchisee?

The agreement requires binding arbitration with mandatory mediation first. Has the franchisor arbitrated disputes with franchisees, and if so, what were the outcomes and types of disputes?

Personal guarantees and spousal guarantees are required. If a franchisee defaults, can the franchisor pursue collection against personal assets of the owner and spouse, or are there limiting provisions?

The indemnification clause requires franchisees to indemnify the franchisor from losses and expenses. Can you provide examples of situations where this indemnification has been invoked?

Transfer fee is $10,000. Are there any additional fees, approval requirements, or conditions that apply when a franchisee wishes to transfer the franchise to another party?

The territory is protected but not exclusive. Does this mean the franchisor reserves the right to place additional units in your territory, or can existing franchisees block new unit placement?

With zero terminations documented over 3 years, what specific contract violations or performance failures would trigger franchisor termination rights?

The non-renewal rate is 0%. Are there specific performance benchmarks or financial thresholds franchisees must meet to qualify for renewal, and what constitutes failure to meet renewal eligibility?

Financial performance data is available (Item 19). Are there meaningful differences in performance between top-performing and underperforming units that might indicate territory quality variance?

The technology fee of $315 annually is charged. What specific technology services, software, or systems does this cover, and how frequently is this fee adjusted?

With growth of 11.4% in the past year, how many of the new 9 units were acquired through new franchisee recruitment versus acquisitions of existing units?

The franchise agreement includes waivers for jury trials and class action proceedings. Has the franchisor ever had to enforce these waivers, and what was the context?

Can you clarify whether the territory protection against encroachment applies only to competing property management franchises, or does it extend to any competitive business model in property management?

Are there renewal fees charged when exercising the 1 renewal option, or are the only fees the standard annual royalties and technology charges?

The 10-year initial term is lengthy. Can the franchisor modify royalty rates, service requirements, or operational procedures during the initial term, or are these locked in?

Given the very low turnover rate, can you connect me with franchisees from different years of the system (early, mid-period, and recent) to discuss their actual experience and satisfaction?