A Place At Home

What specific contractual or performance violations led to the 7 franchisor-initiated terminations in 2024, and do any patterns exist across these cases?

The franchise agreement requires $200,000 gross sales in year 1 and $400,000 in year 2—how many of the terminated units failed to meet these minimum performance standards?

Can you provide details on the 1 litigation case initiated by the franchisor? What was the nature of the claim, and what was the outcome?

Given the 18.9% termination rate in 2024, what support or performance improvement programs exist before franchisor termination is initiated?

Of the 37 current units, how many are in their first year or second year of operation, and how many have successfully renewed?

The financial performance data shows bottom quartile sales of $600,000—what percentage of current units fall into this lower quartile, and what is the median profitability range?

Can you explain the rapid unit growth (21 units in 2022 to 37 units in 2024) in the context of the high termination rate? Are most terminated units being replaced by new franchisees?

The non-compete clause restricts operations for 2 years within 25 miles—how is this enforced, and have any terminated franchisees violated this restriction?

What are the specific 8 conditions required for renewal of the 10-year terms, and how many franchises have successfully renewed to date?

Late payment penalties include $150 per instance plus 18% annual interest—how frequently are these penalties assessed, and what is the average delinquency rate among franchisees?

Personal guarantees require joint and several liability from each owner and their spouse—can you provide examples of situations where spouses have been held liable?

The $1,000,000 commercial general liability insurance requirement—is this typically affordable for home care operators, and has the franchisor required claims history on this policy?

Of the units that closed or were terminated in 2024, how many were less than 3 years old versus more mature operations?

What is the average unit-level profitability for the middle quartile of performers, and how does this compare to the $200,000 and $400,000 minimum sales thresholds?

Are there geographic clusters where terminations occurred, or were they distributed across the system's territory?