A-1 Concrete Leveling

What specific circumstances led to the 5 unit closures in 2023, and what does 'ceased other' mean in the unit history classification?

The Financial Performance score is 40/100, well below the typical range of 54-60 for home services franchises. What financial information would clarify this low score, and will you provide Item 19 (Earnings Claims) documentation?

Can you explain why the 3-year CAGR is -2.38%, indicating system contraction, and what strategies are in place to return to unit growth?

The non-compete clause restricts activity for 5 years within 50 miles, exceeding typical restrictions. What was the rationale for these extended restrictions, and are there any waivers or modifications available?

Why is the initial contract term 15 years when the typical range for this category is 10 years, and how does this affect your long-term commitment?

The renewal term is only 1 year compared to the typical 5-10 years. Does this mean renewal is not guaranteed, and under what conditions would renewal be denied?

What are the specific renewal conditions (you list 2) required to renew after the 15-year initial term, and how difficult are they to meet?

The termination causes count is 10, below the typical 14-21. What are the 10 termination causes listed in the agreement, and are there any subjective triggers like 'failure to maintain standards'?

As a concrete leveling franchise with no reported litigation, how do you handle customer complaints or property damage claims, and who bears liability?

The personal guarantee and indemnification clause requires all interest holders to personally guarantee obligations jointly and severally. Does this apply to passive investors, and are there any limitations on indemnification?

Why has there been zero turnover in the past year when the typical range is 1.1-12.43%? Is this due to strong unit performance, or are there other factors?

Can you provide references from the 5 franchisees who transferred or closed in 2023 to understand their reasons for exiting?

What support and resources does the franchisor provide given the low Financial Performance score, and how successful are franchisees actually at generating revenue?

The transfer fee is $7,500 with no renewal fee listed. Are there any other hidden costs for transfers or renewals not captured in the FDD?

What is the typical franchisee investment breakdown for the $50,000 franchise fee, and what additional working capital is typically needed to launch?

Given the 5-year non-compete within 50 miles, how is 'primary area' defined, and does it include all A-1 Concrete Leveling locations nationwide or just your assigned territory?

How many current units are company-owned versus franchisee-owned, and what is the franchisor's track record with owned units compared to franchised units?